Meet the Team
“I pride myself in offering a friendly professional local protection service to all my customers, providing their whole family with financial security.”
Shannon Angus
Mortgage & Protection Case Manager
My role at Fortune Financial
My name is Shannon, and I am a Mortgage & Protection Administrator at Fortune Financial Planning in Hitchin, Hertfordshire. My role is to not only support our mortgage and protection advisers, but to also support our clients throughout their journey with us.
I help our clients through the whole process of getting a mortgage and making sure their financial future is covered. I help take care of all the administrative behind-the-scenes stuff, like managing mortgage and protection applications and making sure all the paperwork is in order.
I also work closely with lenders, insurance providers, and legal teams to help streamline the process. My goal is to make the process as smooth and stress-free as possible for our clients.
In short, I’m here to help make sure our clients get the right mortgage and protection in place, without the stress and confusion that can come with it.
I feel incredibly fortunate to be a part of such a wonderful team of people who are supportive, positive, and all get on really well with one another; there is never a dull day in the office!
Life outside of Fortune Financial
Outside of work, I am an avid reader and love to unwind with a good book and everyone that knows me will know I never go anywhere without a book in my bag. I also like to spend my days off drawing and painting (both traditionally and digitally) or gaming.
“Rachel, Gemma & Cade helped with my Buy to Let Mortgage, they are very dedicated and helpful. Thank you for being so wonderful and gracious to me during the entire process! Thank you from the bottom of my heart for all of you. It has been a pleasure to work with all of you!”
“Mark, Gemma and the team helped me secure my mortgage on my first home. What I thought was going to be a stressful process, any worry was eased with the brilliant communication and knowledge at each stage. Extremely thankful for the excellent service, would highly recommend!”
“Fortune have arranged mortgage and associated insurances over the last six months and I've had nothing but positive experiences. They're extremely customer focused with each product tailored to me. The professional advice was a huge advantage and it was great to have the hassle of researching and comparing done for me.”